Privacy Policy

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Business or organization name
• Account request information
• Research-use agreement responses
• Electronic signature information
• Order details
• Payment-related information
• Customer service messages
• Any other information you choose to submit

We may also collect limited technical information automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Approximate location information
• Website usage data
• Cookie or similar tracking information

We may use collected information to:

• Review account access requests
• Process research-use agreements
• Verify customer eligibility
• Process and fulfill orders
• Provide order updates and customer service
• Maintain internal business records
• Improve website functionality
• Detect fraud, misuse, unauthorized activity, or policy violations
• Enforce our Terms & Conditions and Research-Use Agreement
• Comply with legal, regulatory, tax, accounting, or security obligations
• Communicate important policy, account, or order updates

We do not use customer information to provide medical advice, dosing guidance, treatment recommendations, clinical recommendations, or personal-use recommendations.

Payment information may be processed by third-party payment processors. Amino Research Supply does not intentionally store full credit card numbers or complete payment credentials on its own systems unless expressly stated by the payment provider or required for a specific transaction process.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

Our website may use cookies, analytics tools, pixels, or similar technologies to support website functionality, security, performance, analytics, and user experience.

Cookies may help us understand how visitors interact with the website, remember preferences, detect technical issues, or protect against misuse.

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

We may share information with trusted service providers who help us operate the website and business, including:

• Website hosting providers
• Payment processors
• Shipping carriers
• Email service providers
• Form, signature, or account-management tools
• Analytics or security providers
• Professional advisors such as attorneys, accountants, or compliance consultants

We may also disclose information when required or appropriate to:

• Comply with applicable law
• Respond to lawful requests
• Enforce our Terms & Conditions or Research-Use Agreement
• Protect our rights, property, safety, users, or business operations
• Investigate fraud, misuse, unauthorized activity, or security issues

We do not sell personal information in the ordinary meaning of selling customer lists for money.

Because Amino Research Supply operates as a research-only supplier, we may retain account applications, research-use certifications, electronic signatures, order records, communications, and related compliance documentation for internal recordkeeping, legal, safety, fraud-prevention, and compliance purposes.

We retain information for as long as reasonably necessary to operate our business, fulfill orders, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support compliance review.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security of information submitted through the website.

Depending on your location and applicable law, you may have the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• A copy of certain personal information
• Information about how personal information is used or disclosed
• Opt-out of certain types of processing, if applicable

To submit a privacy request, contact us using the information below.

We may need to verify your identity before processing certain requests. We may also retain certain information when required or permitted by law, including records necessary for orders, compliance, fraud prevention, accounting, legal obligations, or dispute resolution.

If you choose to receive emails or updates from Amino Research Supply, we may use your contact information to send business updates, account information, policy updates, product documentation updates, or other communications.

You may unsubscribe from promotional emails where an unsubscribe option is provided. Transactional, account-related, legal, or policy-related communications may still be sent when necessary.

This website is not intended for children or minors. We do not knowingly collect personal information from anyone under 18 years old.

If we become aware that we have collected personal information from a minor, we may delete that information unless retention is required by law or for security, compliance, or fraud-prevention purposes.

This website may contain links to third-party websites, tools, payment processors, shipping carriers, or other services.

Amino Research Supply is not responsible for the privacy practices, content, policies, or security of third-party websites or services. You should review the privacy policies of any third-party services you use.

Amino Research Supply may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the website after updates are posted constitutes acceptance of the updated Privacy Policy.

For privacy questions or requests, please contact: